Insurance amidst the floods in Kenya

Our hearts go out to all those impacted by the recent floods in Kenya, whether it’s damage to property or the loss of loved ones. As a prominent insurance broker in the region, JW Seagon stands ready to support you at this challenging time.

With a surge in incidents, our dedicated team is actively engaged in coordinating cleanup efforts, facilitating repairs, and liaising with loss adjusters and insurers. Each claim is unique, and we understand the diverse needs of our clients. Rest assured, every claim will be diligently handled until resolution is achieved.

Here are some key points to consider:

  • All JW Seagon policies, whether for domestic or commercial purposes, provide comprehensive coverage against floods and rain damage. Some local policies have an exclusion that sates rainwater damage will only be covered if the roof is simultaneously damaged, so look out for this when you come to claim.
  • Our policies operate on a ‘new for old’ basis, ensuring that you receive replacement goods equivalent to the value of new ones, provided your sum insured is appropriately set.
  • In the event of water damage, prioritize safety first. Then, if feasible, document the damage by taking photos or videos with your mobile phone and promptly report the claim.
  • Don’t wait for an adjuster to arrive; commence cleanup activities promptly. If possible, retain damaged items for inspection or capture images before disposal.
  • Maintain an inventory of all lost or damaged items for accurate claim processing.

Should you require assistance, please don’t hesitate to reach out to your designated account handler. Even if you’re not currently a client of JW Seagon, we’re committed to offering support to those in need to the best of our ability, so please get in touch.

Stay safe during this challenging period.

If you require further assistance or have questions on the above please contact us on:

Tel: + 254 (0) 709 455 000 or